Shipping Policy

Processing Time

At Credo, each item is individually crafted to order and undergoes thorough quality control to ensure it meets our high standards. This commitment to quality means that shipping times vary by product, ranging from 4-16 business days.

Shipping Information

• All orders are processed Monday through Friday, excluding holidays

• Shipping time begins once your order has completed our quality control process

• You will receive a tracking number via email once your order ships

• Business days do not include weekends or holidays

Order Status

Once your order is placed, you'll receive:

1. An order confirmation email

2. A shipping confirmation email with tracking information when your order ships

International Shipping

We ship worldwide. Please note that international orders may be subject to import duties, taxes, and customs fees. These charges are the responsibility of the recipient and are not included in our shipping costs.

Address Accuracy

• Please ensure your shipping address is correct at checkout

• We cannot be held responsible for orders shipped to incorrect addresses provided by customers

• Any packages returned due to incorrect addresses will require additional shipping charges for redelivery

Delays

While we strive to meet our estimated delivery times, occasional delays may occur due to:

• High order volume

• Customs processing for international orders

• Weather conditions

• Shipping carrier delays

• Holiday periods

Questions?

If you have questions about your order status or shipping timeline, please contact our customer service team with your order number ready.

Returns

Please refer to our separate Returns Policy for information about returning items.

Note: Shipping times are estimates and not guaranteed. Credo reserves the right to modify this shipping policy at any time without prior notice.